Frequently Asked Questions

How do I contact you?
Email: info@equitybands.org
Phone: (206) 552-9393

What organizations do you support?
View the list of beneficiaries here. Each bracelet's page also lists the organizations supported by your purchase. 

What do you do with the profits?
We donate all sales, minus bracelet production cost, credit card processing fees (2.9% + $0.30), packaging and hosting fees.

Shipping

How much does shipping cost?
We ship most orders via USPS First Class Package. Shipping cost is automatically calculated during checkout depending on destination.

How long will it take to process my order?
Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. We are packing orders from our living rooms, so please be patient with us. :)

How long will it take for my order to arrive?
Estimated delivery within 1-3 business days from time of shipping.

Note: Due to COVID-19, all USPS shipping services (excluding domestic Priority Mail Express) are subject to extended service delays until further notice. Domestic USPS shipping services may take between 4-5 days (or longer) for delivery.

Orders

How do I track my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order.

What payment methods do you accept?
We accept payment from debit or credit cards - VISA, Mastercard, American Express, Discover, as well as payments made by PayPal, Apple Pay and Google Pay.